Patient went to get records from their office and was told that they would not accept any Release of Information (ROI) form except ADAPT’s. Where did that idea come from? It’s certainly not following HIPAA or any other state or federal guidelines regarding records releases and transfers.

If administration trains their staff, who’s is making this serious blunder?

Upon speaking to an administrator, it turns out that the receptionist is WRONG! The administrator is looking into the issue, but assures us that any ROI that meets federal regulations is acceptable and will be processed accordingly.

Time will tell. This is not the first instance of this happening with ADAPT.

Willamette Dental also fails to honor ROI’s not completed on their forms AND in their office. How is someone from out of town supposed to accomplish that? Pure discrimination. They should be fined, but the Office of Civil Rights that administers HIPAA law and investigates violations really does little to change things. They are merely clown cops with a good paycheck.

ADAPT of Roseburg fails to train their staff well
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8 thoughts on “ADAPT of Roseburg fails to train their staff well

  • November 28, 2019 at 2:11 pm
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    Just another big company ripping off the government with funding.

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  • December 2, 2019 at 3:57 pm
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    Not surprising. People fail to get educated in high school, so they are bound to fail on jobs where they get no further education.

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  • December 6, 2019 at 9:22 pm
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    Nobody takes the time to train employees. It costs too much, especially when they leave soon after.

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  • December 10, 2019 at 12:46 am
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    Nobody trains anymore. Takes too much time when employees just move on. Big waste of time and money.

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  • December 11, 2019 at 6:28 am
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    What can you expect when the local graduates are idiots and ADAPT doesn’t pay above minimum wage.

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  • December 12, 2019 at 12:41 pm
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    They train them to lie and take as much money as they can!

    Reply

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