Optimal Health of Southern Oregon's HIPAA violation that they fail to acknowledge
Medical records sent for the wrong patient by the clinic. When notified of their mistake, Optimal Health refuses to respond.
Just got medical records from ADAPT of Roseburg for a patient applying for medical treatment. The patient received treatment from ADAPT. Most medical clinics do NOT charge for records sent to another clinic in the care of patients, but obviously ADAPT feels differently about that. They want to charge our clinic for those records — since we are doing it at the request of the patient, we will just pass on the costs to the patient, unfortunately. But we will also remember this in the future. Since ADAPT rarely ever requests records for any of the patients they treat, it is unlikely we will be able to charge them in the near future, but we will do so, just like they do.